ForumbeeForumbee
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Talisma KnowledgebaseTalisma
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About
Forumbee is a web-based community and discussion forum-creation platform that supports knowledgebase storage, mobile moderation, and social sharing. Featuring a range of moderation tools, Forumbee enables users to create private, public, hidden, and restricted-access forums for Q&As, feedback and idea generation, discussion, knowledgebase articles, and more. The forums can be customized with a built-in theme or user’s own logo, branding and message, and are typically ad-free, independent of social networks.
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About
Talisma Knowledgebase empowers your customer service staff by providing instant access to critical knowledge at the heart of your operations, reducing operational costs and improving business efficiency and growth. With Talisma Knowledgebase, service and support groups can continually capture, create, and refine knowledge solutions as part of their daily workflow. As solutions are approved and published to the knowledgebase, they become immediately available for shared use across functional areas and multiple channels, including phone, email, chat, and the Web. Users can easily tailor content delivery to different audiences using content rules and branded knowledge article templates. Easily track and report on knowledge articles accessed, categories of knowledge used, questions asked that did not result in a correct answer, customer satisfaction levels, and much more. In addition, detailed information about each knowledgebase visitor’s query is logged in the contact record.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Forumbee supports individuals and organizations looking for reliable mobile forums with built-in support for iOS, Android, and mobile web browsers.
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Audience
Organizations of all sizes searching for a solution to get instant access to critical knowledge
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationForumbee
forumbee.com
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Company InformationTalisma
Founded: 1999
United States
www.talisma.com/products/knowledge-base-software/
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Categories |
Categories |
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Community Features
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Front
Slack
Zendesk
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