Excelpoint vs. Zingtree Comparison


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About Excelpoint operates in the global no-code business-process automation sector. We have built our success and reputation working in partnership with our customers to identify business-critical challenges and address them with our no-code software configuring and deploying scalable solutions to create automated business processes and workflows. Our no-code software plays a crucial role for our customers in creating streamlined operations to improve business results, reduce costs, drive business improvement, enhance the customer and employee experience, and establish data-driven organizations. We configure and deploy solutions tailored to your exact requirements to replace manual, paper and spreadsheet-based processes with powerful and efficient automated solutions integrated into your technology landscape.	About Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. By turning your workflows into a choose-your-own-adventure-type experience, you help your users reach the next best action and make the complex simple. And because its a no-code solution, business users can create, deploy, and manage their decision trees with little-to-no IT work.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Business Management software for companies	Audience Call centers, insurance providers, health and medical organizations, and more.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing £50/monthly for 1 users Free Version Free Trial	Pricing $25.00/month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Excelpoint Founded: 2004 United Kingdom www.excelpoint.co.uk	Company Information Zingtree Founded: 2014 United States zingtree.com
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Categories Business Management	Categories Call Center Call Center Infrastructure (CCI) Clinical Trial Management Contact Center Knowledge Base Customer Service Health Assessment and Screening Help Desk Hospital Management Medical Scheduling Patient Management Process Mapping Quoting Training
Show More Features Business Management Features Billing & Invoicing CRM Employee Management Financial Management Inventory Management Marketing Management Order Management Point of Sale (POS) Project Management Purchasing Scheduling Time & Expense Tracking Training Management Vendor Management	Show More Features Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management
Integrations 5X Automation Anywhere Freshdesk Intercom Nectar Desk Pandium Salesforce WordPress Zendesk View All 1 Integration	Integrations 5X Automation Anywhere Freshdesk Intercom Nectar Desk Pandium Salesforce WordPress Zendesk View All 8 Integrations
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