Dialfire

Dialfire

cloud IT Services
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About

Dialfire is a cloud-native telephony platform for inbound and outbound phone campaigns. It comes with an extremely fast predictive dialer, which allows for up to 3 times more contacts to be called within the same amount of time in comparison to manual dialing. In addition to its dialing speed, the extremely user-friendly solution offers workflow automation, extensive real-time reports, statistics and monitoring for full transparency and control, while APIs ensure a smooth integration with existing infrastructure. Complete inbound or outbound campaigns can be set up within minutes, directly from the browser, without any installation and still allowing for full personalisation. Dialfire is developed in Germany backed by over 25 years of experience in the call center industry. For more info check out

About

Setup a full-fledged contact center from scratch in hours. Add cloud capabilities while keeping your on-prem hardware. Migrate from legacy to cloud overnight. At Ozonetel, we connect you with product experts who will deeply understand your requirements before recommending a solution that perfectly matches your business goals. Cost-effectively unify and automate digital and voice channels. Top rated dialers to accelerate inbound lead management & outbound campaigns. Setup a complete call management system in 24 hours or less. Comprehensive inbound, outbound, and blended call center solutions. At Ozonetel, we offer secure, cloud-based communication solutions that provide a better customer experience at a lower total cost for contact centers. We are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continue to set us apart.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses seeking a solution to turn their browser into a complete outbound call center

Audience

Customer support teams and companies seeking a solution to setup a complete call management system

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$25 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

cloud IT Services
Founded: 2010
Germany
www.dialfire.com

Company Information

Ozonetel
Founded: 2007
United States
ozonetel.com

Alternatives

Alternatives

ATLAS

ATLAS

The Telephony Co.
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
astTECS

astTECS

*astTECS
ID Cloud

ID Cloud

Teckinfo Solutions pvt. ltd.
Knowlarity

Knowlarity

Knowlarity Communications Pvt. Ltd.
Readymode

Readymode

Readymode (formerly Xencall)
Readymode

Readymode

Readymode (formerly Xencall)

Categories

Categories

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Zoho CRM
Axis LMS
Bigin by Zoho CRM
BoldDesk
Clinicea
Freshdesk
Google Calendar
Kylas
Meritto
Microsoft Dynamics 365
Pipedrive
Sell.Do
Slack
Swift AMS
Zapier
Zendesk
Zendesk Sell

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Zoho CRM
Axis LMS
Bigin by Zoho CRM
BoldDesk
Clinicea
Freshdesk
Google Calendar
Kylas
Meritto
Microsoft Dynamics 365
Pipedrive
Sell.Do
Slack
Swift AMS
Zapier
Zendesk
Zendesk Sell
Claim Ozonetel and update features and information
Claim Ozonetel and update features and information