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About

Dialecto offers a conversational commerce suite for eCommerces that deeply integrates messaging apps with eCommerce platforms, enabling businesses to convert more chats into sales, with less work. eCommerce managers and owners can manage customer interactions from a single inbox, accessing products and order history in real time in one click, create tickets and quick responses for better, faster and scalable support, and automate marketing campaigns for higher conversion rates. Our key features: Unified inbox for multiple messaging channels deeply integrated to the eCommerce so you can access products and order history in real time in one click, transcript audios, create tickets and quick responses for better, faster and scalable support, automated cart recovery, birthday, thank you for your purchase messages, personalized customer interactions, deep conversational analytics for sales and support insights using AI, and seamless integration with eCommerce platforms.

About

Drive exceptional results with 95% open rates and 40% reply rates. Enable rich interactions, ​purchases and more, all inside messaging. Send personalized, 2-way interactions with every message for better results. Address the full customer lifecycle: Marketing and commerce, and customer support.​ Radiance platform is built for e-commerce from the ground up. Our integration with your e-commerce platform enables you to configure personalized marketing notifications like order & delivery status, reorder, upsell, and abandoned cart. Our revolutionary conversational checkout functionality allows your customers to place orders using SMS and FB Messenger. With the powerful Radiance Conversation builder, weave together rich interactive conversations that engage your customer, guide their interactions, and help build a relationship. Use and extend one of our many existing conversation templates or create your own.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a solution to turn more chats into sales, with less work

Audience

Businesses seeking for a SMS marketing solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Dialecto
Founded: 2024
Uruguay
dialecto.com

Company Information

Radiance Labs
Founded: 2015
United States
www.radiancelabs.com

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Categories

Categories

Integrations

Freshdesk
Gorgias
Intercom
Klaviyo
LoyaltyLion
Magento
Partnerize
PayPal
Recharge
Sailthru
Salesforce
Shopify
SmartrMail
Sprinklr
Stripe
SurveyMonkey
WooCommerce
Yotpo
Zendesk

Integrations

Freshdesk
Gorgias
Intercom
Klaviyo
LoyaltyLion
Magento
Partnerize
PayPal
Recharge
Sailthru
Salesforce
Shopify
SmartrMail
Sprinklr
Stripe
SurveyMonkey
WooCommerce
Yotpo
Zendesk
Claim Dialecto and update features and information
Claim Dialecto and update features and information
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Claim Radiance Labs and update features and information