ConneXio vs. EvaluAgent Comparison


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		Related Products CallTools Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results. 510 Ratings Visit Website DialedIn DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call. Key features include: • Fast Setup & Deployment • User-Friendly Interface • Advanced Predictive, Preview & Progressive Dialing • Smart Call Routing • No-Code Integrations • Comprehensive Reports • Real-Time Analytics • Security & Compliance • Scalable Architecture • Spam Mitigation With Our Patented CleanCallerID™ Technology • Exceptional 24/7 U.S.-Based Support • Flexible Pricing Options Choose a package that fits your team and budget. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead. 589 Ratings Visit Website Squaretalk Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling and WhatsApp Business messaging, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. With local numbers in over 150 popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance. 270 Ratings Visit Website Datagate Telecom Billing Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements. 11 Ratings Intulse Intulse is a business VoIP provider offering hosted/cloud VoIP services for businesses. Managed VOIP phone systems with speed, flexibility, and more for small & large businesses in the USA. Intulse was founded in 2015 to help businesses that were stuck using old communication systems that only did a little but cost a whole lot find a better solution to meet their needs. Intulse’s VoIP UCaaS (Unified Communication as a Service) solutions are designed to increase productivity through the Intulse App, CRM integration (ex. Salesforce & HubSpot), softphones, time-based routing, virtual receptionists, customized greetings, unlimited extensions, and more. Customers who choose Intulse as their cloud VoIP provider get the power of a feature-rich system that can be customized to best-fit how they do business. Intulse’s communications specialists work closely to help select and implement features to ensure each business gets the most out of their system and service. 140 Ratings Visit Website DialerAI Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines. 5 Ratings Visit Website CallHub CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts. 424 Ratings Visit Website Dialfire Dialfire is a cloud-native telephony platform for inbound and outbound phone campaigns. It comes with an extremely fast predictive dialer, which allows for up to 3 times more contacts to be called within the same amount of time in comparison to manual dialing. In addition to its dialing speed, the extremely user-friendly solution offers workflow automation, extensive real-time reports, statistics and monitoring for full transparency and control, while APIs ensure a smooth integration with existing infrastructure. Complete inbound or outbound campaigns can be set up within minutes, directly from the browser, without any installation and still allowing for full personalisation. Dialfire is developed in Germany backed by over 25 years of experience in the call center industry. For more info check out 27 Ratings Visit Website TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time. 3,203 Ratings Visit Website Adversus Adversus is an outbound dialing solution that helps you streamline your call strategies, automate manual processes, and provide valuable insights to improve your outbound workflows and efficiency. Adversus was born in 2015 after our founders experienced a lack of flexibility with the solution they worked with. The dream was to build an outbound solution that would change the game․ We believe in user-driven innovation, and we acknowledge that every single user has different needs and demands. We provide a solution that incorporates flexibility and customization to every aspect of the workflow. At Adversus, our primary focus is to have a future-proof solution that never falls behind. We do not just want to adapt to the market but instead push the boundaries of what is possible. Adversus is used by businesses in a wide range of industries, with the common goal to make their outbound call activities more efficient. The size ranges from one to several hundred end-users. 170 Ratings Visit Website
About The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio is The Future of Customer Engagement and Workforce Management Software - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Phones - CRM - UCaaS / CCaaS - Dialer - BPO & Outsourcing Transform your Customer Experience (CX) with ConneXio Cloud's Suite of Business Tools. Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! Contextual Data, AI & Machine Learning, Flexible Workflows and Seamless Cross-Channel Communications empower your teams to engage people in powerful new ways. Featuring ways to make your job easier; - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network	About Our Quality Assurance Platform helps Contact Centers like yours to optimize customer, agent and user experience to ultimately thrive. Answer a few simple questions and learn where you are on your journey to Smart Quality, and we'll provide you with personalized recommendations for how to take your QA to the next level. Mitigate risk by unifying customer feedback, performance data and text analytics to quickly identify conversations that require your attention. Integrate and fetch conversations, survey results and performance data into the most connected QA & improvement platform on the market. Auto-score 100% of calls, emails and chat sessions to highlight CX and compliance breaches. Build your own signals and filters to send conversations to your QA team for deep-dive evaluation and root-cause analysis. Generate reports your business will act on. Demonstrate ROI by plotting how your QA efforts increase efficiency, sales and both customer and employee satisfaction.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience For businesses looking for a cloud based customer interaction management system to handle contact database, priority call routing (PCR) and agent scripting	Audience Contact centers searching for a quality assurance platform to ensure customer satisfaction
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $29.99 Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 4.7 / 5 features 4.7 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information ConneXio Founded: 2014 United States www.connexiocloud.com/connexio-cloud-free-trial/	Company Information EvaluAgent Founded: 2012 United Kingdom www.evaluagent.com
Alternatives DID Global	Alternatives QEval Etech Global Services
net2phone	Klaus
NobelBiz	Zoho Desk Zoho
CloudTalk	Prodigal Prodigal Technologies
Five9 View All	CallTrackingMetrics View All
Categories Auto Dialer Business VoIP Call Center Call Forwarding Call Monitoring Chatbot Cloud PBX Contact Center as a Service (CCaaS) Customer Engagement IVR Predictive Dialer Sales Dialers Telephony	Categories Call Center Call Monitoring Contact Center Quality Assurance Root Cause Analysis Text Analytics Workforce Management
Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Show More Features Auto Dialer Features Call Center Management Call Recording Call Reporting Call Scripting Lead Management Power Dialer Predictive Dialer Preview Dialer Progressive Dialer Surveys Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail Predictive Dialer Features Call Monitoring Call Recording Call Results Call Transfer Callback Scheduling Campaign Specific Caller ID Contact Management FCC Compliance FTC Compliance Lead Capture Lead Management Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP	Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Show More Features Workforce Management Features Budgeting & Forecasting Contractor Management Employee Lifecycle Management Labor Projection Performance Appraisal Recruiting Management Scheduling Skills Tracking Time & Attendance Variable Workforce
Integrations APRO CRM Agile CRM Assembled Beam AI Motileo Nango Pandium Pipedrive Ploy Salesforce Shopify Sticky.io Wix Answers Wufoo Zapier Zendesk Zoho CRM Plus monday.com Show More Integrations View All 9 Integrations	Integrations APRO CRM Agile CRM Assembled Beam AI Motileo Nango Pandium Pipedrive Ploy Salesforce Shopify Sticky.io Wix Answers Wufoo Zapier Zendesk Zoho CRM Plus monday.com Show More Integrations View All 9 Integrations
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