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About

Concourse – Disputes is a powerful disputes workflow management system that manages the chargeback life cycle from initial claim entry to final resolution for both card issuers and acquirers. Concourse – Disputes manages all aspects of the disputes management process for electronic payment transactions such as credit card, debit card, ATM, POS, and mobile transactions. This includes the creation and management of retrieval requests, chargebacks, representments, arbitration, and other dispute-related activities. Manage dispute activity based on the entire transaction life cycle. Control the initiation of dispute activities based on the characteristics of each transaction. Generate adjustments, chargebacks, representments, and other dispute-related activities. Automate the administration of network-specific dispute regulations such as Visa, MasterCard, Discover, and American Express. Integrate internal processing procedures as workflow steps within dispute plans.

About

​Floret is a modern approach to handling chargebacks, designed to help brands recover lost revenue and gain transparency into their deductions. It organizes and classifies chargebacks, making them easier for teams to manage, and offers the assistance of a deduction dispute specialist with just one click. Floret provides insights into trade spend by month, UPC, retailer, and category enabling brands to manage their promotions effectively. Built for brands of all sizes, from startups to those with nine-figure annual revenues, Floret aims to automate and bring transparency to the deductions management process, allowing companies to focus on creating products that people love. Users have reported significant returns on investment, with better transparency into deduction patterns and successful recovery of rightful funds. ​

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses requiring a solution to automate chargeback and dispute management operations and transactions

Audience

Companies seeking a solution to optimize their chargeback management processes and gain deeper insights into trade spend

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BHMI
Founded: 1986
United States
www.bhmi.com/concourse-disputes/

Company Information

Floret
www.tryfloret.com

Alternatives

Alternatives

ChargeGuard

ChargeGuard

Carbon6

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Integrations

No info available.

Integrations

No info available.
Claim Concourse - Disputes and update features and information
Claim Concourse - Disputes and update features and information
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Claim Floret and update features and information