PBXware

PBXware

Bicom Systems
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About

To get where you’re going faster, you need a fully-featured phone system that works wherever you are. And that supports the apps and devices you rely on every day. Our cloud-hosted PBX (private branch exchange) solution answers those needs. Plus, it includes many benefits you’d find in a traditional onsite PBX, without additional hardware costs and physical storage space. Comcast Business offers a complete portfolio of hosted voice services, for every size enterprise business — that’s supported by the largest private voice-over-IP (VoIP) network in the country. VoiceEdge outperforms traditional PBX products, with lower costs, simpler management, and greater scalability. Our Business VoiceEdge Desktop App now integrates the Unified Communications features your enterprise counts on to keep connected. You get a softphone, readable voicemail, screen sharing, and more, plus Chrome™ integration, all in one place on your desktop.

About

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in the Business, Call Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a cloud-hosted business phone system

Audience

SMBs, enterprises, call centers, and governments

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29.95/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.7 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.6 / 5
support 4.9 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Comcast
United States
business.comcast.com/enterprise/products-services/unified-communications/comcast-business-voiceedge

Company Information

Bicom Systems
Founded: 2003
bicomsystems.com

Alternatives

Alternatives

HoduPBX

HoduPBX

Hodusoft

Categories

Categories

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

DNSPerf
Delta Lake
Facebook
Grabyo
HiveMind
HubSpot CRM
HubSpot Customer Platform
ITP
Media Monitors
Oreka TR
Pipedrive
Salesforce
Teamstack
Vantage Point
Vtiger CRM
Wade & Wendy
Zendesk
Zoho CRM
businessphone.com
gloCOM

Integrations

DNSPerf
Delta Lake
Facebook
Grabyo
HiveMind
HubSpot CRM
HubSpot Customer Platform
ITP
Media Monitors
Oreka TR
Pipedrive
Salesforce
Teamstack
Vantage Point
Vtiger CRM
Wade & Wendy
Zendesk
Zoho CRM
businessphone.com
gloCOM
Claim Comcast Business VoiceEdge and update features and information
Claim Comcast Business VoiceEdge and update features and information