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About

Bring your engineers, customers, and sales team together and get work done faster with Clik Remote. The web-based field service management software that connects directly to Clik Service in the office. An all-in-one field service management software for your entire team and clients. Connect your customers with their ongoing work and give engineers access to the information they need with their own remote access. Clik Remote allows you and your team to access your data from anywhere, improve your business’s profitability, and increase your customer retention rate. Web-based service management software means you can log in from any web browser on any device. Automate and optimize business processes to increase accuracy, streamline operations, and impress customers. Every user can access their own customizable dashboard with visual widgets and graphs. Get an instant overview of key metrics, such as new, unassigned, and completed jobs, invoicing values, etc.

About

Zoho Assist, your all-in-one remote access solution, helps you to access and manage remote devices. Through a web-based on-demand remote support session, you can directly analyze and establish control over your overseas assets in just a few seconds. Zoho Assist is entirely cloud-based, so you can set up unattended remote access and keep tabs on your remote PCs, laptops, mobile phones, and servers effortlessly. Zoho Assist is compatible with all major firewalls and traverses smoothly through proxies. Start your technical support today with industry-standard, best-in-class SSL with 256-bit AES data security to protect your data from phishing and other malicious activities. 

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in the field service industry requiring a solution to access jobs, track work, and manage business statistics

Audience

Outsourced information technology support, managed service provider support, and customer help desks.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$10.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.6 / 5
ease 4.9 / 5
features 4.4 / 5
design 4.7 / 5
support 4.8 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Clik
Founded: 2000
United Kingdom
www.cliksoftware.com/products/clik-remote/

Company Information

Zoho
Founded: 1996
India
www.zoho.com/assist/

Alternatives

Alternatives

Freshdesk

Freshdesk

Freshworks
Clik.ai

Clik.ai

Clik Technologies

Categories

Categories

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Remote Desktop Features

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Screen Sharing Features

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Integrations

FirmScribe
AgencyPlatform
Clik Service
Freshdesk
Google Maps
Google Workspace
Incident IQ
Jira
ManageEngine ServiceDesk Plus
Microsoft 365
Microsoft Excel
Pipedrive
ServiceNow
Slack
Spiceworks Network Monitor
Truto
Zoho CRM
Zoho Desk
Zoho Directory
Zoho SalesIQ

Integrations

FirmScribe
AgencyPlatform
Clik Service
Freshdesk
Google Maps
Google Workspace
Incident IQ
Jira
ManageEngine ServiceDesk Plus
Microsoft 365
Microsoft Excel
Pipedrive
ServiceNow
Slack
Spiceworks Network Monitor
Truto
Zoho CRM
Zoho Desk
Zoho Directory
Zoho SalesIQ
Claim Clik Remote and update features and information
Claim Clik Remote and update features and information