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About

Manage, schedule, and review inspections and permits, automatically generate custom reports, and handle payments - all in one place, all with CityForce. Doing field inspections? Our INSPECT mobile app lets you take photos, record notes, and review prior inspections - all from your smart phone or tablet. Our IMPACT web app manages all of your inspection data from the cloud. IMPACT manages zoning, permitting, building inspections, and code enforcement. CONNECT is a one-stop online portal that lets you collect fees, request permits and building inspections, and see statuses - all from a convenient web app.

About

Leading citizen request management solution for municipalities. QScend Technologies, Inc., is an industry leader in web-based software for local and county governments. Hundreds of government entities and call centers across the country use our citizen request management software to improve citizen service, increase efficiency and effectiveness, re-engineer processes, and measure performance, making us the preferred provider of CRM/311 software in the U.S.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small to medium-sized jurisdictions

Audience

Local and county governments, 311 call centers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CityForce
Founded: 2012
United States
cityforceinc.com

Company Information

QScend Technologies
Founded: 1998
United States
www.qscend.com

Alternatives

Viva Civic

Viva Civic

Viva Civic Software

Alternatives

CityView Suite

CityView Suite

CityView
Municity

Municity

ICC Community Development
LAMA

LAMA

The Davenport Group
Cloudpermit

Cloudpermit

Cloudpermit Inc
citizenserve

citizenserve

Online Solutions, LLC

Categories

Categories

Code Enforcement Features

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Municipal Features

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Inspection Features

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Code Enforcement Features

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Municipal Features

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Public Works Features

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Service Desk Features

Change Management
CMDB
Incident Management
IT Asset Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
Self Service Portal
SLA Management

Integrations

No info available.

Integrations

No info available.
Claim CityForce and update features and information
Claim CityForce and update features and information
Claim QAlert Citizen Request Management and update features and information
Claim QAlert Citizen Request Management and update features and information