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About

BugZero decreases risk and increases IT operational intelligence by integrating your ITSM tool to collect, filter, correlate, and track non-security bugs specific to your vendor products. Vendor operational bugs are an ongoing problem for every IT organization. These bugs, embedded in virtually every critical system, threaten business productivity and profitability. Precisely maps all applicable software and firmware bugs to each device or system in your organization. Eliminates the “noise” of less important bugs by selecting the bug severity levels that will trigger tickets in your ITSM tool. Delivers visibility into the presence, criticality, and risks of vendor bugs residing in the infrastructure. Ensures accurate and up-to-date operational bug data by taking action on bugs as soon as they are published by vendors. The solution is up, running, and reporting on vendor operational bug data within hours.

About

TapHero is a maintenance request and ticketing platform designed for homeowners associations (HOAs), condo associations, and property managers who want a simpler way to manage community maintenance issues. Residents submit requests by sending an email, and TapHero automatically converts those messages into organized service tickets. The system uses AI-assisted triage to categorize requests, track conversations, and Property managers can assign tickets, monitor response times, and track resolution status from a centralized dashboard. Because TapHero works through email rather than requiring residents to log into a portal or download an app, it dramatically reduces adoption barriers while improving transparency and accountability for community maintenance operations.maintain a clear record of communication between residents, management teams, and vendors.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and IT organizations seeking a solution to prevent threats to their business productivity and profitability

Audience

HOAs, Condo Associations, Property Managers, Community Managers, Master Planned Communities

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$0
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BugZero
United States
findbugzero.com

Company Information

TapHero
United States
taphero.com

Alternatives

TeamDynamix ITSM

TeamDynamix ITSM

TeamDynamix

Alternatives

OwnerGo

OwnerGo

Shipplicity
PAMS

PAMS

Intelligent Programming Workflow
Zero Incident Framework

Zero Incident Framework

GAVS Technologies

Categories

Categories

Integrations

Cisco Secure Cloud Analytics
Fortinet SD-WAN
HP-UX
Microsoft 365
MongoDB
VMware Cloud

Integrations

Cisco Secure Cloud Analytics
Fortinet SD-WAN
HP-UX
Microsoft 365
MongoDB
VMware Cloud
Claim BugZero and update features and information
Claim BugZero and update features and information
Claim TapHero and update features and information
Claim TapHero and update features and information