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About

BigHand Workflow Management is a task delegation solution that allows work to be automatically routed to the right support staff at the right cost to the law firm, and monitored through to completion. Output reports can be used by management for visibility of key metrics like work type, volume, capacity, and utilization for informed resourcing and productivity decision-making. Comprehensive forms to suit every type of support task your law firm requires. Single or multi-step workflows to automatically route tasks to the most cost-effective resource. Record high-quality voice notes, add comments, or attach files and send for transcription. A live feed of all support tasks, sort and filter by work type, assigned user, priority, due date, author, matter, and more. Automatic time recording for every task completed by any support team member. Real-time and historical data on backlogs, throughput, service levels, and support team effectiveness.

About

In CloneDesk you don’t add single todos. Instead you start easy checklists or complex processes called blueprints that add a string of tasks and delegate them to your team. Once you have signed up, we will provide you with a free step by step process to systematize your service business. Additionally, you can join exclusive webinars with like minded entrepreneurs. In CloneDesk you just change project information once and each team member gets the update when working on the project. To monitor your project’s and team’s performance, simply schedule workflows which in turn trigger other workflows. The tasks overview lets you see your own and your team’s tasks. Using channels you can easily see where your team is overloaded with work and which team member underperforms.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises that want a solution to manage their task delegation, work allocation, reporting and analytics processes

Audience

Companies looking for a Business Process Management solution to scale operations, increase efficiency and decrease cost

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

€97 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BigHand
Founded: 1995
United Kingdom
www.bighand.com/en-us/our-solutions/workflow-management/

Company Information

CloneDesk
clonedesk.com

Alternatives

 Compliance Star

Compliance Star

Thistle Initiatives

Alternatives

Yoroflow

Yoroflow

Yorosis Technologies
Insight Legal

Insight Legal

Insight Legal Software

Categories

Categories

Integrations

NetDocuments
iManage

Integrations

NetDocuments
iManage
Claim BigHand Workflow Management and update features and information
Claim BigHand Workflow Management and update features and information
Claim CloneDesk and update features and information
Claim CloneDesk and update features and information