Answer California

Answer California

AnswerCalifornia
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About

Businesses trust AnswerCalifornia to provide exceptional customer answering and order taking services. Our customers enjoy increased client retention and revenue. Our Advanced technology, professional service, and talented staff enhance both your customer service and your bottom line. AnswerCalifornia handles small business needs for virtual office staff, call center assistance and innumerable other resources across the nation. With our associates handling all of your call overflow, or even acting as your primary point of contact with all of your customers, you can save money on staffing needs and overhead cost. Unlike your office staff-we only get paid when we are actually working.Unlike your current staff, our Business Support Associates work around the clock, all year long. They strive daily to re-enforce the professional image of your company, and treat your callers with the respect and courtesy your own office staff provides.

About

Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Virtual receptionist service for companies

Audience

Moneypenny is ideal for small to medium-sized businesses, enterprises, and industries that require reliable, round-the-clock customer service, call answering, and live chat solutions, with the added flexibility of an AI Receptionist that combines AI automation with human support

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$43 per month
Free Version
Free Trial

Pricing

$56 per month (20% off deal)
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AnswerCalifornia
United States
answercalifornia.com/services/

Company Information

Moneypenny
Founded: 2000
United Kingdom
www.moneypenny.com/us/

Alternatives

Alternatives

eVoice

eVoice

j2 Global

Categories

Categories

America’s best receptionists following your custom script to ensure you never miss a call and have the time to get on with what you do best.

Our team of highly-trained receptionists answer your calls exactly as if based in your business and provide your customers with an amazing service experience, day or night.

Work from anywhere with our receptionists seamlessly forwarding important business calls to you and your team whenever you need.

Our professional and experienced legal receptionists know exactly how to represent your law firm and help you achieve your business goals, by capturing valuable inquiries and ensuring you’re always ‘open for business’.

Have our highly-trained Live Chat agents, combined with specialist technology, responding to and converting your web chats into customers.

Have our highly-trained Live Chat agents, combined with specialist technology, responding to and converting your web chats into customers.

Have America’s best virtual receptionists acting as a seamless extension of your team 24/7, capturing inquiries and making your customers smile.

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Zapier

Integrations

Zapier
Claim Answer California and update features and information
Claim Answer California and update features and information
Claim Moneypenny and update features and information
Claim Moneypenny and update features and information