Amazon Lex

Amazon Lex

Amazon
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About

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

About

Hyro is the world’s first adaptive communications platform. Featuring plug & play conversational AI and natural language automation, Hyro empowers enterprises to flex their processes and messaging across their most valuable platforms, services, and channels—including contact centers, chat solutions, SMS, and more. Say goodbye to rigid chatbots and voice assistants running on intent-based flows that constantly break. With the adaptive advantage for enterprise, Hyro is ushering in a new age of conversational technologies that are quick to deploy, easy to maintain, and simple to scale—conserving vital resources while generating better conversations, more conversions, and revenue-driving insights.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that want to build a powerful chatbot

Audience

Organizations interested in a powerful conversational AI platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Company Information

Hyro
United States
www.hyro.ai/

Alternatives

Alternatives

Talkie.ai

Talkie.ai

Talkie
Dialogflow

Dialogflow

Google
Amazon Lex

Amazon Lex

Amazon

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Integrations

AWS AI Services
Adobe Marketo Engage
Amazon CloudWatch
Amazon DynamoDB
BotCore
Dimension Labs
Elastic Path
Facebook Messenger
HelpNow Agentic AI Platform
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
PubNub
Salesforce
Slack
Smart IVR
Twilio
WhosOn
XCALLY
Zendesk

Integrations

AWS AI Services
Adobe Marketo Engage
Amazon CloudWatch
Amazon DynamoDB
BotCore
Dimension Labs
Elastic Path
Facebook Messenger
HelpNow Agentic AI Platform
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
PubNub
Salesforce
Slack
Smart IVR
Twilio
WhosOn
XCALLY
Zendesk
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