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About

Tech-driven consumer insights platform for Insights teams. Map insights across media, digital and shopper touchpoints, deliver customer experiences that resonate emotionally, optimize customer journey for increased conversions, gain emotion, attention, engagement and noticeability insights. Usability testing and analytics platform for UX teams. Measure attention, engagement and emotion across user journeys, test prototypes, mockups, websites, apps and chatbots, identify key elements within the UI that customers notice, deliver emotionally optimized UX and drive conversions. Emotion Insights to create the best customer experiences. Facial Coding APIs to measure emotional response at scale, single face emotion recognition, in-the-wild multi face emotion recognition, recorded video emotion analysis. Test stimuli of various modes and channels like videos, print ads, planograms, package designs, websites, apps, chatbots, etc.

About

Businesses know they need to compete on experience, and yet, most are not moving the needle. Customer scores go up, but revenue goes down. Why? The use of old, tired techniques like feedback collection and monitoring applications can focus your attention on the wrong things. We built InMoment to change all of that. We’re ushering in the Experience Improvement (XI) movement to transform the way your organization approaches business initiatives. A unique combination of leading-edge technology and decades of human expertise combined to help businesses create effective and profitable programs that improve experiences at the intersection of value—where customer, employee, and business needs meet. Experiences are personal, emotional, and dynamic. Understanding where to focus is the really hard part—and it’s central to your success. Identify and prioritize the high-impact, emotional moments to connect with and grow your most valued customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

User insight teams interested in a powerful emotion AI platform

Audience

Companies that want to learn and improve experiences of employees and customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Affect Lab
Founded: 2016
India
affectlab.io

Company Information

InMoment
Founded: 2002
United States
inmoment.com

Alternatives

Alternatives

FaceReader

FaceReader

Noldus
Emozo

Emozo

Emozo Labs

Categories

Categories

Integrations

Adobe Marketo Engage
Allego
Alterna CX
Facebook
Glassdoor
Google Business Profile
Graphite Connect
Instagram
Lexer
Microsoft Dynamics 365
QEval
ServiceNow
Slack
Startdeliver
Tripadvisor
Trustpilot
Twilio
Voxpopme
Workday HCM
X (Twitter)

Integrations

Adobe Marketo Engage
Allego
Alterna CX
Facebook
Glassdoor
Google Business Profile
Graphite Connect
Instagram
Lexer
Microsoft Dynamics 365
QEval
ServiceNow
Slack
Startdeliver
Tripadvisor
Trustpilot
Twilio
Voxpopme
Workday HCM
X (Twitter)
Claim Affect Lab and update features and information
Claim Affect Lab and update features and information
Claim InMoment and update features and information
Claim InMoment and update features and information