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About

8returns is a returns management platform designed to help ecommerce brands retain revenue and generate new sales during the return flow. Customers can exchange items, choose incentivized store credit, or place a new order during the return flow, keeping revenue within the business. AI workflows automate decisions, communication, and warehouse steps at scale, resulting in fewer tickets, fewer mistakes, and a faster experience for both customers and operations teams. Built-in analytics highlight why products are returned and where brands can prevent avoidable returns. Our core capabilities are Revenue retention, Exchanges, Store credit and Shop Now features. Brands can keep revenue instead of refunding it, generate additional revenue during return events, lower support and warehouse workload, reduce operational costs through automation, understand and reduce return drivers and ultimately deliver a faster and clearer customer experience.

About

AfterShip is an AI-powered post-purchase platform designed to help eCommerce businesses improve customer experiences after checkout. The platform provides advanced order tracking, returns management, and delivery intelligence to keep customers informed throughout the shipping process. With integrations across more than 1,200 global carriers, AfterShip delivers accurate shipment updates and estimated delivery dates. Brands can create branded tracking pages and automated notifications that strengthen trust while reducing customer support inquiries. The platform also transforms returns into a revenue opportunity by encouraging exchanges and store credit instead of refunds. By turning post-purchase interactions into personalized experiences, AfterShip helps businesses increase repeat purchases and customer loyalty. Its data insights and reporting tools give brands visibility into post-checkout performance and customer behavior.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Modern ecommerce and D2C brands who want to stop revenue leakage, automate operations without losing control and need insights to reduce returns long term.

Audience

eCommerce brands, online retailers, marketplaces, and logistics providers that want to improve order tracking, automate returns, and enhance post-purchase customer experiences

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

€99/month
Free Version
Free Trial

Pricing

$11/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

8returns
Founded: 2019
Germany
www.8returns.com

Company Information

AfterShip
Founded: 2012
United States
www.aftership.com

Alternatives

Alternatives

PackageX Ship

PackageX Ship

PackageX
Return Prime

Return Prime

Appsdart
LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

Categories

Shipment Tracking Features

Alerts/Notifications
Delivery Estimate
For eCommerce
For Freight
Status Tracking
Website Integration

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Integrations

Shopify
AmeriCommerce
CS-Cart Store Builder
Desktop.com
Heyday AI
Kleene
KonnectzIT
Loox
Lyftrondata
Micromerce
Microsoft Excel
Pabbly Connect
Postscript
Quickwork
ReturnPro
Shopware
Shulex VOC
Stamped
UPS Ready
Zoho Inventory

Integrations

Shopify
AmeriCommerce
CS-Cart Store Builder
Desktop.com
Heyday AI
Kleene
KonnectzIT
Loox
Lyftrondata
Micromerce
Microsoft Excel
Pabbly Connect
Postscript
Quickwork
ReturnPro
Shopware
Shulex VOC
Stamped
UPS Ready
Zoho Inventory
Claim 8returns and update features and information
Claim 8returns and update features and information
Claim AfterShip and update features and information
Claim AfterShip and update features and information