Recent changes to support-requests

Buffer Full error from JMSDNS

2010-02-16T00:53:30Z

When I first start up my PC, I can see the "Go Back" folders on the Tivo. After 6 or so minutes they disappears and when I look in the galleon log I have the below error. How do I diagnose this and figure out what is happening? This was working before with an earlier version of Galleon but now has the issue with 2.5.5
Thanks, Jim

NFO | jvm 1 | 2010/02/14 21:44:56 | Galleon 2.5.5 is starting...
INFO | jvm 1 | 2010/02/14 21:46:13 | Galleon is ready.
INFO | jvm 1 | 2010/02/14 21:52:22 | Feb 14, 2010 9:52:22 PM javax.jmdns.JmDNS$Announcer run
INFO | jvm 1 | 2010/02/14 21:52:22 | WARNING: run() exception
INFO | jvm 1 | 2010/02/14 21:52:22 | java.io.IOException: buffer full
INFO | jvm 1 | 2010/02/14 21:52:22 | at javax.jmdns.DNSOutgoing.writeByte(DNSOutgoing.java:138)
INFO | jvm 1 | 2010/02/14 21:52:22 | at javax.jmdns.DNSOutgoing.writeBytes(DNSOutgoing.java:163)
INFO | jvm 1 | 2010/02/14 21:52:22 | at javax.jmdns.DNSRecord$Text.write(DNSRecord.java:462)
INFO | jvm 1 | 2010/02/14 21:52:22 | at javax.jmdns.DNSOutgoing.writeRecord(DNSOutgoing.java:285)
INFO | jvm 1 | 2010/02/14 21:52:22 | at javax.jmdns.DNSOutgoing.addAnswer(DNSOutgoing.java:109)
INFO | jvm 1 | 2010/02/14 21:52:22 | at javax.jmdns.JmDNS$Announcer.run(JmDNS.java:1497)
INFO | jvm 1 | 2010/02/14 21:52:22 | at java.util.TimerThread.mainLoop(Unknown Source)
INFO | jvm 1 | 2010/02/14 21:52:22 | at java.util.TimerThread.run(Unknown Source)

galleon without tivo subscription

2006-07-31T01:45:56Z

can galleon run its apps on the tivo without the tivo
subscription?
i am cancelling my subscription to tivo - but have
grown dependent on galleon for music and photos. will i
be able to access and play these (using galleon) off
the tivo machine without the tivo subscription?
thank you,
phil

Help!?

2006-03-24T00:49:50Z

Hi,
I installed this program a week ago imagining that it
was going to make my Tivo experience something
wonderful. It has so many features I think are really
great. I have gotten to the point where I am ready to
stop using it. It just never works. I have rebooted
my Tivo and my computer a few times. I have removed my
Tivo Desktop and Tivo Beacon completely because I read
here that they tend to hang up the program. I have a
Series 2 Tivo, Tivo Brand, running 7.2.1. My Galleon
is v. 2.2.0 (I installed it a week ago). I have a one
year old Gateway running XP. My specific problems are
with running iTunes and music in general. I try to
enter my library and it just keeps spinning that wheel
and it never loads the music. It was working a little
before. Also, on the occassions when I do get music to
play, the lyrics are there about 10% of the time. I
wonder why that is.

If anyone responds and helps me I will be immensely
grateful.

Thank you for your attention,

John

MP3 Not Displaying Folders/Directories

2006-01-16T01:38:15Z

The MP3 server utility does not display
subdirectories (subfolders) anymore after upgrading
to 2.1. The system used to allow for the browsing
of subdirectories of the served MP3 folder, but does
not now.

Thank you in advance,
~Jon

Galleon service starts and then immediately stops

2006-01-03T06:55:19Z

My system: Win XP Pro w/ SP2, Tivo Desktop 2.2, Tivo
version 7.2.1, Norton Internet Security 2006, JRE 5.0
Update 6.

I can't get Galleon 1.9.2 or 2.0.1 to work. When I
install it, the galleon service either never starts
or starts and then immediately stops. When I check
Services under the Windows Control Panel, it first
appears to be starting - takes awhile - but then
finally goes idle. If I force a start from within
Services, I get an error message that says that
Galleon started and then immediately stopped. When I
try to manually run Galleon from the CMD prompt using
run.cmd, it says "2.0.1 starting" and then it takes
me back to the command prompt. The TiVo Desktop is
up and running and is working fine. It's also
visible on my TiVO.

Zipped log files are attached. Any ideas about what
should do to fix this problem. I love Galleon and
it's worked before. Don't know what's changed that
it doesn't work any more. I've uninstalled both
1.9.2 and 2.0.1 several times, deleted the Galleon
folder, reinstalled Galleon and still it doesn't
work. I've also uninstalled and reinstalled TiVo
Desktop.

Thanks for your help on this.

Steve J.
stevejoe@aol.com

Exception in Thread Main

2005-12-29T22:38:22Z

When I load Galleon I get an exception in
thread "main" error in my java window with a bunch of
code info
See attached screenshot

Please help if possible

Thanks

Salsaguy

Win98se
Pentium 4
512 Ram
Tivo 7.2x

Movies info not showing

2005-12-29T20:02:12Z

I finally got Galleon 1.92 to work on my Win98Se setup
after much work and tweaking!! I love it

Only thing that doesnt work so far is the Movies info
I set it up my local zip code and area in the GUI
interface and added it.
When I go to my Living Room Tivo, I go to Movies and it
goes to the Theater screen but never comes up with any
movie info

Any ideas?
See my screenshot attached

Thanks
and BIG KUDOS for the developers of Galleon
This thing rocks and I love my Tivo setup now!

Salsaguy

Itunes App Not showing Any Music

2005-12-05T00:12:12Z

Hello -

I downloaded and installed Galleon 1.9.2 today and it
installed fine, found the DVR fine and then i
installed the iTunes plugin and that appeared on the
Tivo Box.

When I configured the iTunes app i made sure to point
it to the correct iTunes xml library file.

The iTunes appeared on the Tivo, but When I selected
it, I recieved what looked like a normal screen, but
with no listings.

Can you provide some ideas?

The Music app worked fine...

Thanks!

John Cummings

john_m_cummings@yahoo.com

All i get is please wait...

2005-11-13T21:55:08Z

When i try and use any type of program on the tivo i can
see it under music and more, but when i click on
desktop, or whateevr i have on all it says is please
wait... then after a few minutes it times out.

ToGo rule problems

2005-10-20T16:03:56Z

When I setup a rule to download a TiVo recording to my
PC based on the duration or size of the recording it
doesn't not work as I expect. For example, I setup a
rule for the rule name that reads "Duration (mins)" and I
selected "More Than" for the operator and typed in "60"
for the value and checked download but the rule
matched everything including recordings of < 60 mins. I
assume I am not typing in the minutes or duration
values in the correct format but I don't know what format
to use.