ServiceDesk Plus, a world-class IT and enterprise service management platform
Design, automate, deliver, and manage critical IT and business services
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.
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Secure Computing Platform
Streaming isolated remote applications and desktops to the browser
Building effective anti-phishing, anti-malware and ransomware defenses has never been easier. Kasm’s isolation technology insulates users by creating a "chasm" between the user's personal computer and web-borne threats.
ThetaCircle is an easy to use typing and scripting tool. Use it to type, copy and then pipe or paste your script to your favorite word processor. The major use of ThetaCircle is for translation and transcription.