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Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.

Easy-to-use online form builder for every business. Create online forms and publish them. Get an email for each response. Collect data. Design professional looking forms with JotForm Online Form Builder. Customize with advanced styling options to match your branding. Speed up and simplify your daily work by automating complex tasks with JotForm’s industry leading features. Securely and easily sell products. Collect subscription fees and donations. Being away from your computer shouldn’t stop you from getting the information you need. No matter where you work, JotForm Mobile Forms lets you collect data offline with powerful forms you can manage from your phone or tablet. Get the full power of JotForm at your fingertips. JotForm PDF Editor automatically turns collected form responses into professional, secure PDF documents that you can share with colleagues and customers. Easily generate custom PDF files online!