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Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.

Darwinbox is a new-age & disruptive mobile-first, cloud-based HRMS platform built for the large enterprises to attract, engage and nurture their most critical resource - talent. It is an end-to-end integrated HR system that aids in streamlining activities across the employee lifecycle (Hire to Retire). Our powerful enterprise product features are built with a clear focus on intuitiveness and scalability, with standards of best in class consumer apps. Darwinbox’s motto is to engage, empower, and inspire employees on one side in addition to automating and simplifying all HR processes for the enterprise on the other. Over 350+ leading enterprises with 850k users manage their entire employee lifecycle on this unified platform.

QueryPal is the lifeline your team needs. Our AI chatbot integrates seamlessly with your communication channels, using advanced language understanding to identify and auto-answer repetitive questions — in seconds.

GoAnywhere MFT provides secure managed file transfer for enterprises. Deployable on-premise, in the cloud, or in hybrid environments, GoAnywhere MFT software enables organizations to exchange data among employees, customers, and trading partners, as well as between systems, securely. GoAnywhere MFT was a recipient of the Cybersecurity Excellence Award for Secure File Transfer.