Empower Your Contact Center with Human-Like AI Conversations
Deliver faster resolutions, lower costs, and better CX without hiring another agent.
Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity.
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ServiceDesk Plus, a world-class IT and enterprise service management platform
Design, automate, deliver, and manage critical IT and business services
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.
Open Source, tasks, bug tracking, agile scrum, timesheet, wiki
Ganib gives simpler ways to keep your projects organized and on track. Take advantage of easy features that help you quickstart and makes your team more efficient and productive.
Open source Web based online agile project management collaboration software free, J2EE platform, MySql database with project dashboards & reporting.
Organized Teams & Projects: Easily plan & manage projects with intuitive features to help your team deliver on time. Quickly focus on what's important, easily...
The Security Workflow Analysis Tool (SWAT) is a platform for modelling and analyzing workflows. It comes with ananlysis approaches to search for data leaks in workflows.
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Socr3 is a plugin-oriented, open source platform upon which I'm building an OCR suite. The name Socr3 stands for "Open Source Optical Character Recognition, Reading, Rendering, and Exporting", and is subject to change in the future.
xApps,an enterprise universal platform(BPM),facilitates non IT user to build IT solution flexibly by form desinger,workflow designer & report builder etc.(We moved this prject to a new place.