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Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.

Ganttic is a resource management software that excels in high-level resource planning and managing multiple project portfolios at once. In Ganttic, anything and anyone you need to schedule can be a resource – people, rooms, machinery – you name it! The software scales with your business, and you can introduce department after department to Ganttic to utilize all of your resources in the most effective way possible. Using Ganttic, you will have a good grasp on both the allocation and utilization of your resources.