Showing 25 open source projects for "customer support"

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    Get full visibility and control over your tasks and projects with Wrike.

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    MongoDB Atlas runs apps anywhere

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  • 1
    Live helper chat

    Live helper chat

    Live support for your website. Featuring web and mobile apps

    Live helper chat is a mature, open-source customer support platform that enables real-time communication between businesses and website visitors through chat, messaging, and integrated communication channels. Designed to handle high volumes of interactions, it can support thousands of concurrent conversations and multiple operators, making it suitable for enterprise-level deployments.
    Downloads: 5 This Week
    Last Update:
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  • 2
    Chatwoot

    Chatwoot

    Open-source customer engagement suite, an alternative to Intercom

    If you have questions, are confused, or just want to understand our product better, we've got your back. Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support. ...
    Downloads: 13 This Week
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  • 3
    OpenAI CS Agents Demo

    OpenAI CS Agents Demo

    Demo of a customer service use case implemented with the OpenAI Agents

    This repository is a customer service agent demo built using the OpenAI Agents SDK to showcase how to build a production-style conversational assistant for use cases like airline customer support. It consists of two major parts: a Python backend that orchestrates agent logic (tool calls, handoffs, memory, routing) and a Next.js UI for chat interaction and visualizing agent state.
    Downloads: 0 This Week
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  • 4
    Olares

    Olares

    Olares: An Open-Source Sovereign Cloud OS for Local AI

    Olares is an AI-powered chatbot framework designed to support real-time natural language understanding and response generation.
    Downloads: 1 This Week
    Last Update:
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  • Monitoring, Securing, Optimizing 3rd party scripts Icon
    Monitoring, Securing, Optimizing 3rd party scripts

    For developers looking for a solution to monitor, script, and optimize 3rd party scripts

    c/side is crawling many sites to get ahead of new attacks. c/side is the only fully autonomous detection tool for assessing 3rd party scripts. We do not rely purely on threat feed intel or easy to circumvent detections. We also use historical context and AI to review the payload and behavior of scripts.
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  • 5
    Tiledesk Server

    Tiledesk Server

    Tiledesk Server is the main API component of the Tiledesk platform

    Tiledesk Server is the backend component of the Tiledesk platform, providing a comprehensive open-source live chat system with integrated chatbot capabilities for customer support and engagement.
    Downloads: 5 This Week
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  • 6
    Pipecat

    Pipecat

    Framework for building real-time voice and multimodal AI agents

    Pipecat is an open source Python framework designed for building real-time voice and multimodal conversational AI agents. It provides developers with tools to orchestrate complex pipelines that combine speech recognition, language models, audio processing, and speech synthesis into a cohesive conversational system. Pipecat focuses on low-latency interactions so voice conversations with AI feel natural and responsive during live use. Pipecat allows applications to integrate multiple AI...
    Downloads: 9 This Week
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  • 7
    ShoppingAgent

    ShoppingAgent

    Custom Chinese chatbot with Seq2Seq, GPT, and agent features

    ...It also includes support for small language models and local training scripts, making it accessible for users with limited computational resources. ShoppingAgent can be applied to scenarios such as customer service, question answering, and casual conversation.
    Downloads: 2 This Week
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  • 8
    Inkeep

    Inkeep

    Create AI Agents in a No-Code Visual Builder or TypeScript SDK

    ...The project includes support for designing rich workflows where agents communicate with each other (agent-to-agent communication) and maintain state.
    Downloads: 2 This Week
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  • 9
    ONNX Runtime

    ONNX Runtime

    ONNX Runtime: cross-platform, high performance ML inferencing

    ...ONNX Runtime training can accelerate the model training time on multi-node NVIDIA GPUs for transformer models with a one-line addition for existing PyTorch training scripts. Support for a variety of frameworks, operating systems and hardware platforms. Built-in optimizations that deliver up to 17X faster inferencing and up to 1.4X faster training.
    Downloads: 66 This Week
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  • 10
    BISHENG

    BISHENG

    BISHENG is an open LLM devops platform for next generation apps

    BISHENG is an open LLM application DevOps platform, focusing on enterprise scenarios. It has been used by a large number of industry-leading organizations and Fortune 500 companies. "Bi Sheng" was the inventor of movable type printing, which played a vital role in promoting the transmission of human knowledge. We hope that BISHENG can also provide strong support for the widespread implementation of intelligent applications. Everyone is welcome to participate.
    Downloads: 5 This Week
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  • 11
    MaxKB

    MaxKB

    Open-source platform for building enterprise-grade agents

    MaxKB (Max Knowledge Brain) is an open-source platform for building enterprise-grade AI agents with strong knowledge retrieval, RAG pipelines, and workflow orchestration. It focuses on practical deployments such as customer support, internal knowledge bases, research assistants, and education, bundling tools for data ingestion, chunking, embedding, retrieval, and answer synthesis. The system exposes flexible tool-use (including MCP), supports multi-model backends, and provides dashboards for dataset management and evaluation. It’s backed by an active org that also builds adjacent ops tooling, and there’s a dedicated documentation repo for configuration and contribution. ...
    Downloads: 4 This Week
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  • 12
    MindsDB

    MindsDB

    Making Enterprise Data Intelligent and Responsive for AI

    MindsDB is an AI data solution that enables humans, AI, agents, and applications to query data in natural language and SQL, and get highly accurate answers across disparate data sources and types. MindsDB connects to diverse data sources and applications, and unifies petabyte-scale structured and unstructured data. Powered by an industry-first cognitive engine that can operate anywhere (on-prem, VPC, serverless), it empowers both humans and AI with highly informed decision-making...
    Downloads: 1 This Week
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  • 13
    Venom

    Venom

    Venom is the most complete javascript library for Whatsapp

    Venom is a high-performance system developed with JavaScript to create a bot for WhatsApp, support for creating any interaction, such as customer service, media sending, sentence recognition based on artificial intelligence and all types of design architecture for WhatsApp. It's a high-performance alternative API to whatzapp, you can send, text messages, files, images, videos and more. Remember, the API was developed on a platform called RESTful Web services, providing interoperability between computer systems on the Internet. ...
    Downloads: 4 This Week
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  • 14
    AI App Lab

    AI App Lab

    Implementing large models into scenario-based applications

    AI App Lab is an open-source platform developed by Volcengine that provides tools, SDKs, and example applications for building real-world AI applications powered by large language models. The project focuses on helping developers bridge the gap between AI models and practical business use cases by offering a structured environment for creating production-ready AI systems. It includes a high-level SDK called Arkitect, which provides workflows and tools for integrating models, plugins, and...
    Downloads: 4 This Week
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  • 15
    One-Person Company

    One-Person Company

    One-Person Company AI Tools Series

    One Person Company is an open-source project that provides a conceptual and technical framework for building fully automated businesses powered by AI agents, enabling individuals to operate scalable digital ventures with minimal human intervention. It explores the idea of leveraging AI tools for tasks such as content generation, marketing, customer support, and product development, effectively replacing traditional team structures with intelligent automation. The repository includes workflows, strategies, and system designs that demonstrate how multiple AI agents can collaborate to run different aspects of a business in a coordinated manner. It emphasizes modularity, allowing users to combine different tools and services into a cohesive pipeline that automates end-to-end business processes. ...
    Downloads: 0 This Week
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  • 16
    ChatWiki

    ChatWiki

    ChatWiki WeChat official account's AI knowledge base workflow agent

    ChatWiki is an open-source AI knowledge base and workflow automation platform designed to help organizations build intelligent question-answering systems using large language models and retrieval-augmented generation techniques. The system enables companies to transform internal documents and data into searchable knowledge bases that can power AI assistants capable of answering domain-specific questions. It provides a complete pipeline for ingesting documents, preprocessing and segmenting...
    Downloads: 1 This Week
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  • 17
    Agent SOP

    Agent SOP

    Natural language workflows for AI agents

    ...Instead of relying solely on broad language model reasoning, this project enforces explicit step sequences with checkpoints, conditional transitions, and rollback logic, making agent workflows more predictable and auditable. It defines reusable SOP templates that agents can instantiate with context-specific parameters, allowing organizations to codify best practices for customer support, data processing, document workflows, or incident response. The framework supports monitoring and state tracking, so external systems can observe progress, intervene if necessary, and log outcomes for compliance or auditing. Integrations with common messaging and task orchestration systems enable SOP agents to interact with email, ticket queues, and databases as part of their workflows.
    Downloads: 1 This Week
    Last Update:
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  • 18
    Mem0

    Mem0

    The Memory layer for AI Agents

    ...Key features include enhancing future conversations by building smarter AI that learns from every interaction, reducing LLM costs by up to 80% through intelligent data filtering, delivering more accurate and personalized AI outputs by leveraging historical context, and offering easy integration compatible with platforms like OpenAI and Claude. Mem0 is perfect for projects such as customer support, where chatbots remember past interactions to reduce repetition and speed up resolution times; personal AI companions that recall preferences and past conversations for more meaningful interactions; AI agents that learn from each interaction to become more personalized and effective over time.
    Downloads: 1 This Week
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  • 19
    Chunsong Customer Service

    Chunsong Customer Service

    An intelligent customer service system

    CSKeFu is a Customer Support System for Enterprises in a high-performance Low-Touch way, open source and free for the world by Chatopera. At Chatopera, we believe that the more you focus on customer service, the better your business/the more you care about your customers, the better income you earn in return. Help enterprises quickly get out-of-the-box free intelligent customer service system to get a customer support system in minutes. ...
    Downloads: 0 This Week
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  • 20
    Dead Deer 3.14.82.2025

    Dead Deer 3.14.82.2025

    3D modeler, 3D game maker, 3D demo maker

    3D modeler, 3D game maker, 3D demo maker. to model and create games, demos. Scripting language allows you to code interactions in pseudo-C with the animation and synthesize your own rendering with own-made shaders. Import FBX, BLEND, GLTF, OBJ, 3DS, DAE, X, XML, STL, PCB, ASC, PLY, GSPLATS. Cross-platform project WINDOWS 32/64 /MACOSX 10.6/ 10.8+/APPLSilicon /LINUX/iOS/ANDROID/WINDOWS PHONE/GOOGLE VR/OPEN VR/OCULUS VR/WEBASM/UWP8/10/OPENXR, PIs (ARM32/64), RISCV Players and...
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    Downloads: 13 This Week
    Last Update:
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  • 21
    Poker Bot AI

    Poker Bot AI

    Artificial Intelligence Poker Bot for popular apps on Android

    Official site: https://pokerbotai.com/ Poker bot guides: https://pokerbotai.com/knowledge-hub/ Poker Bot AI+ is advanced poker bot software designed for research, strategy training, and decision simulations. The bot continuously analyzes table state in real time, acting as both an AI poker assistant and a full autopilot poker bot depending on your configuration. You can receive live hints from the AI (like RTA‑style advice) or choose automated play under your defined...
    Downloads: 0 This Week
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  • 22
    Chaskiq

    Chaskiq

    Full featured live chat, support & marketing platform

    Chaskiq's plugin architecture allows for a variety of conversational experiences to take them to the next level. For example: Schedule meetings with Calendly, provide means of payment directly from the webchat, initiate video calls via Zoom, integrate your shopping carts or trigger subsequent actions via Zapier. In short, create experiences that create value for your customers. There are no limits! One of the most robust webchats that allows extending its functionalities by integrating...
    Downloads: 2 This Week
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  • 23
    Accelerated Text

    Accelerated Text

    Accelerated Text is a no-code natural language generation platform

    ...It will help you construct document plans which define how your data is converted to textual descriptions. With Accelerated Text you can use such data to generate text for your business reports, your e-commerce platform or your customer support system. Data descriptions require precision. Accelerated Text follows the principle of this strict adherence to data-bound text generation. Via its user interface, it provides instruments to define how the data should be translated into a descriptive text.
    Downloads: 0 This Week
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  • 24
    Knowledge Management System of China , Support Healthcare,Oil development, electric power etc. Knowledge Drived Industry. Modeling driven, Event driven ; Open Source, Internationalization,
    Downloads: 0 This Week
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  • 25
    chatbot

    chatbot

    ChatBot for WordPress WPBot Lite

    === Free AI ChatBot for WordPress - WPBot Lite Version === ChatBot for wordpress with AI for Live Chat Support & Collecting Data. NATIVE, No code, Conversational forms, ChatGPT, DialogFlow, HelpDesk = ChatBot for WordPress with AI - WPBot = ChatBot for WordPress with AI - WPBot is an easy to use, Native, No coding required, AI ChatBot for WordPress websites to provide Automated Live Chat Support. Use ChatBot to answer user questions and also collect information</strong> from the...
    Downloads: 0 This Week
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